en

info@sizzapp.com

faq

Installation

Does it matter how I have mounted the device to my motorcycle?

We do recommend attaching under your seat, preferably face-up for the best connection. If you don’t have space there, you can install it vertically as well.

I disconnected my device previously, now it is connected, but there is no incoming signal although the lights are blinking, what should I do?

Please send us your IMEI and contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

Can I use SIZZAPP to track other vehicles or assets?

While SIZZAPP is primarily designed for motorcycles, many users have successfully used it to track other vehicles or assets.

I have received a new SIM card, but it still doesn’t work. What should I do?

Please send us the issue description, IMEI number, screenshots from the app and SIM card number which can be found on the back via email or messenger.

 If you have this issue, please contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app. 

I have received a new sim card. How do I change it?

Follow the instructions in the link below.

Video Link

Connect the two wires, follow the step-by-step video

How do I install the SIZZAPP GPS tracker on my motorcycle?

The installation process is straightforward. We provide detailed instructions with the device. 

Simply use the sticky pad to attach the device preferably under your seat faced up and connect the +/- wiring to the appropriate battery knobs. 

Couldn't find your question?

Ask us directly

By using this form I agree with the storage and handling my data by this website in accordance to SIZZAPP Privacy Policy